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Writer's pictureMatt Heelan

How to say no?




As someone who has worked alongside seven CEOs in small to mid-sized organizations, I've learned that sometimes saying "no" to clients is the best decision for both parties. As I consider new opportunities, I pay close attention to the unique strategies executive teams contemplate for how they treat their customers.


At illumisoft, a software development firm specializing in healthcare technology, we prioritized being stewards for our clients by evaluating solutions and avoiding unnecessary tech noise in healthcare. Check out this video from a past podcast where I discuss the benefits of collaboration vs. over-building and the importance of strategic consulting. 


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